Privacy Policy

Oro Acoustics

Last updated: [July 2025]

At Oro Acoustics, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We may collect personal information when you:

Contact us via our website, email, phone, or social media
Request a quote, consultation, or make a purchase
Subscribe to our newsletter or marketing communications
Interact with us at events or online

This may include:

Name, email address, phone number
Business or organisation name
Shipping and billing address
Project or enquiry details
IP address or website usage data (via cookies)

2. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide services
Process orders, quotes, and installations
Send updates, promotions, or newsletters (only if you’ve opted in)
Improve our website and customer experience
Meet our legal obligations

We will only use your information for the purpose it was collected and will not disclose it to third parties unless:

You have given consent
It is necessary to complete a service with a trusted partner (e.g. courier or installer)
We are required to do so by law

3. Storage and Security

We take appropriate steps to protect your information from loss, misuse, and unauthorised access. Personal data is stored securely using reputable service providers and is only accessible to staff who need it to perform their roles.

4. Cookies and Website Analytics

Our website may use cookies and analytics tools (e.g., Google Analytics) to help us understand visitor behaviour and improve our services. You can choose to disable cookies in your browser settings.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request correction of that information
Withdraw consent for marketing communications at any time

To make a request, please contact us using the details below.

6. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

7. Contact Us

If you have any questions, concerns, or requests relating to your privacy or personal information, please contact:

Oro Acoustics
Email: oropanels@gmail.com
Phone:+642040188917